- Who are 'we'?
- Legal Information
- User-submitted Material
- What personal data do we collect?
- How we use your personal data
- Marketing communications
- Essential communications
- Membership including renewal notifications and magazines
- Fundraising, donations and legacy pledges
- Retail sales and events management
- Updating your data and marketing preferences
- The Right to be Forgotten
- Your data protection rights (DPO)
- Accessing information we hold on you
- What to do if you’re not happy
- Keeping your information
- How we secure your data
- Disclosing and sharing information
- Storage of information
- Links to other websites
- The Resurgence Trust
Who are 'we'?
In this document, whenever you see the words ‘we’, ‘us’, ‘our’, ‘Resurgence, it refers to The Resurgence Trust, a charity registered in England and Wales. Registered address: The Resurgence Centre, Fore Street, Hartland, Bideford, Devon EX39 6AB.
The Resurgence Trust (Reg. Charity number 1120414) is a charity that promotes ecological sustainability, social justice and spiritual values. The Resurgence Trust also carries on a number of trading activities to generate income for The Resurgence Trust including the sale of books and gifts from our online shop, income from partnerships including sponsorship, affinity marketing, events and advertising revenues.
If you have any questions in relation to these Terms & Conditions, or how we use your personal data they should be sent to email@example.com or addressed to the Data Protection Officer, The Resurgence Trust, The Resurgence Centre, Fore Street, Hartland, Bideford, Devon EX39 6AB.
Below are the Terms and Conditions which apply to information contained in the pages of thecologist.org, i.e., ‘the Ecologist website’ and to the ordering of any products from the website. By using this website and/or making a purchase through this website you agree to and accept our Terms and Conditions. All transactions undertaken through this website are governed by English Law.
The contents of the website are copyright of the respective authors, photographers, illustrators and/or their agents. The reproduction, copying, downloading, printing, modification, storage, recording, broadcasting, retransmission or distribution of any part of the website is not permitted, except for making a single copy for personal use, or where articles are published under a Creative Commons licence and labelled as such, or where prior written permission has been obtained from The Resurgence Trust.
If you would like to reprint an article or use an image from the website please contact the editor to obtain permission: firstname.lastname@example.org.
These terms apply to all issue and article downloads, including free sample issues or articles, issues or articles purchased individually, and downloads made by members of the Resurgence Trust. Action will be taken against any infringement of these terms.
Unless specifically requested, we do not solicit nor do we wish to receive any confidential, secret or proprietary information or other material from you through the website, by email or in any other way. By submitting or sending any information, creative works, demos, ideas, suggestions, concepts, methods, systems, designs, plans, techniques or other materials to us, you agree:
- That the Submitted Materials are original to you, that no other party has any rights thereto.
- That The Resurgence Trust is not responsible for maintaining any submitted material that you provide us, and we may delete or destroy and such submitted material at any time.
- To grant The Resurgence Trust a perpetual, royalty-free, irrevocable, non-exclusive, sub-licensable right and license to use, reproduce, modify, adapt, publish, distribute, make available to the public, and exercise all copyright and publicity rights with respect to your material worldwide. By submitting your content you warrant that you have the right to grant this license. The license is capable of sub-license by The Resurgence Trust to other entities and to agents, suppliers and publications (in any media) of our choosing. If you do not want to grant The Resurgence Trust the rights set out above, please do not submit your material to The Ecologist.
We’ll keep this policy updated to show you all the things we do with your personal data. This policy applies if you’re a supporter of the Resurgence Trust (member, donor, volunteer, contributor, tenant, customer, employee) or use any of our services, visit our website, use our mobile app, email, call or write to us.
The Resurgence Trust respects and protects the privacy of anyone who visits the Ecologist website. We’ll never sell your personal data.
- The Ecologist website includes links to other sites, not owned or managed by Resurgence. We cannot be held responsible for the privacy of data that may be collected by those websites.
- We may collect and record information in order for us to understand more about how our site is used and in turn to make sure that the site reflects your needs. In order to do this we may send cookies to your browser.
What personal data do we collect?
Your personal data (any information which identifies you, or which can be identified as relating to you personally for example, name, address, phone number, email address) will be collected and used by us. We collect the minimum personal data that we need to fulfil our responsibilities in connection with specific activities such as registration or membership requests, placing an order, booking an event, donations, volunteering, contributing articles, employment etc.
You can give us your personal data by filling in forms on our website, by registering to use our website, participating in an event, subscribing to receive emails on our website or other social media functions on our website, entering a promotion or survey or by corresponding with us (by phone, email or by joining as a member/supporter/customer).
This personal data you give us may include name, title, address, date of birth, age, gender, employment status, demographic information, email address, telephone numbers, personal description, photographs, usernames and passwords.
Personal data provided by you
This includes information you give when interacting with us, for example taking out a membership to The Resurgence Trust or registering on the Ecologist website, placing an order or communicating with us. For example:
- Personal details (name, date of birth, email, address, telephone, and so on) when you join as a member or supporter
- Financial information (payment information such as credit or debit card or direct debit details, and whether donations are gift-aided)
- Your opinions and attitudes about the Resurgence Trust, activities and interests, and your experiences of the Resurgence Trust.
- If you buy membership as a gift or are the parent of one of our readers or supporters, including volunteers, your details will be recorded and your association with that relationship will be recorded.
We may automatically collect the following information:
- Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and, if you access our website via your mobile device, we will collect your unique phone identifier.
- Information about your visit, including, but not limited to the full Uniform Resource Locators (URL) and query string, clickstream to, through and from our website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as but not limited to, scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
- Information about your purchases including but not limited to revenue figures, the types of products purchased, membership application ID, purchase ID, event booking ID, and Renewal ID.
- The terms that you use to search our website.
Please note that certain services on our website won’t be available to you until you’ve registered to use our website. Registration on theecologist.org website is only open to members of staff, and invited contributors.
Personal data created by your involvement with us
Your activities and involvement with us will result in personal data being created. This could include details of how you’ve helped us by volunteering, contributing an article or being involved with our events or activities. If you decide to donate to us then we’ll keep records of when and how much you give and whether this is for a particular project.
Information from third-parties
We do not buy anonymous external data (e.g. census data, Experian MOSAIC, TGI) or combine external data with your personal data to build profiles.
Sensitive personal data
At times we may collect sensitive personal data for Equal Opportunities monitoring, as well as researching whether we deliver good services for everyone, but this is only ever analysed at an aggregate level.
How we use your personal data
We’ll only use your personal data on relevant lawful grounds as permitted by the EU General Data Protection Regulation /UK Data Protection Act and Privacy of Electronic Communication Regulation.
Personal data provided to us will be used for the purpose or purposes outlined in any fair processing notice in a transparent manner at the time of collection or registration where appropriate, in accordance with any preferences you express. If asked by the police, or any other regulatory or government authority investigating suspected illegal activities, we may need to provide your personal data.
Your personal data may be collected and used to help us deliver our charitable activities, help us raise funds, or complete your order or request. Below are the main uses of your data which depend on the nature of our relationship with you and how you interact with our various services, websites and activities.
Your privacy is important to us, so we’ll always keep your details secure. We’d like to use your details to keep in touch about things that may matter to you. If you choose to hear from us we may send you information based on what is most relevant to you. This might be about a Resurgence event, volunteering with us, membership, fundraising, or the Resurgence shop.
We’ll only send these to you if you agree to receive them and we will never share your information with other companies for inclusion in their marketing. If you agree to receive marketing information from us you can change your mind at any time. (However, if you tell us you don’t want to receive marketing communications, you may not hear about events or other work we do that may be of interest to you.)
Personal data provided to us may also be profiled to help us with advertising targeting. For example, your membership data may be used to ensure we don’t serve you online membership advertisements.
We may use third-parties to capture some of our data on our behalf, but only where we are confident that the third-party will treat your data securely, in accordance with our terms and in line with the requirements set out in the General Data Protection Regulation (GDPR).
You can opt out of these newsletters at any time by using the link at the bottom of any newsletter. If you have any queries please email email@example.com
There are some communications that we need to send. These are essential to fulfil our promises to you as a member, volunteer, contributor, donor or buyer of goods or services from the Resurgence Trust. Examples are:
- Transaction messaging, such as Direct Debit schedules, shop purchase confirmations and event booking confirmations.
- Membership-related mailings such as renewal reminders.
- Notification of new issues being released online.
Membership including renewal notifications and magazines
We use the personal data you provide as a member to service your membership. This includes sending renewal information to annual members by mail and email, sending Resurgence & Ecologist magazines and, where required, sending key information about the Resurgence Trust. It’s also used to verify you when you contact our Membership team or sign up for a My Resurgence account to manage your membership online.
Fundraising, donations and legacy pledges
Where we have your permission, we may invite you to support the work of The Resurgence Trust by making a donation, getting involved in fundraising activities or leaving a gift in your will.
Occasionally, we may invite some supporters to attend special events to find out more about the ways in which donations and gifts in wills can make a difference to specific projects and to our cause. We’ll also send you updates on the impact that you make by supporting us in this way, unless you tell us not to.
If you make a donation, we’ll use any personal information you give us to record the nature and amount of your gift, claim gift aid where you’ve told us you’re eligible and thank you for your gift. If you interact or have a conversation with us, we’ll note anything relevant and store this securely on our systems.
If you tell us you want to fundraise to support our cause, we’ll use the personal information you give us to record your plans and contact you to support your fundraising efforts.
If you’ve told us that you’re planning to, or thinking about, leaving us a gift in your will, we’ll use the information you give us to keep a record of this – including the purpose of your gift, if you let us know this.
If we have a conversation or interaction with you (or with someone who contacts us in relation to your will, for example your solicitor), we’ll note these interactions throughout your relationship with us, as this helps to ensure your gift is directed as you wanted.
Charity Commission rules require us to be assured of the provenance of funds and any conditions attached to them. We follow a due diligence process which involves researching the financial soundness, credibility, reputation and ethical principles of donors who’ve made, or are likely to make, a significant donation to The Resurgence Trust. As part of this process we’ll carry out research using publicly available information and professional resources. If this applies to you, we’ll remind you about the process when you make your donation.
Retail sales and events management
We process customer data in order to fulfil event bookings and retail activities. Your data will be used to communicate with you throughout the process, including to confirm we’ve received your order and payment, to confirm dispatch, to clarify where we might need more detail to fulfil an order or booking, or to resolve issues that might arise with your order or booking. We may pass your dietary requirements for an event to the event organisers or caterers.
We carry out research with our supporters, customers, staff and volunteers to get feedback on their experience with us. We use this feedback to improve the experiences that we offer and ensure we know what is relevant and interesting to you.
If you choose to take part in research, we’ll tell you when you start what data we will collect, why and how we’ll use it. All the research we conduct is optional and you can choose not to take part. For some of our research we may ask you to provide sensitive personal data (e.g. ethnicity). You don’t have to provide this data and we also provide a ‘prefer not to say’ option. We only use it at an aggregate level for reporting (e.g. equal opportunities monitoring).
We may use profiling and targeting to help us understand our supporters and make sure that:
- our communications (e.g. emails) and services (e.g. our website) are relevant, personalised and interesting to you
- our services meet the needs of our supporters
- we only ask for further support and help from you if it’s appropriate
- we use our resources responsibly and keep our costs down
To do this we may analyse how you interact with us (e.g. on our website, at our events, etc) and use both geographic and demographic information to let you know what’s happening in your local area and understand your interests.
We use specific tools to profile how you interact with us online. We use Google Analytics to collect information on the use of The Resurgence Trust website and the Ecologist website. Much of the information we collect is aggregated, however we may also collect some personal data for the use of personalising your experience, optimising our marketing campaigns, and to ensure the site is functioning as intended.
The personal information that is collected includes transactional information (i.e. order number) for Memberships, Donations, Renewals, Event Bookings and Online Shop Purchases. We also collect data on individual user activity when they log into their account.
If you’ve agreed that we can contact you for marketing purposes, we may also gather additional information about you from external sources, for example: updates to address and contact information, or publicly available information regarding your wealth, earnings and employment at an aggregate level. We may use this information to assess your capacity to support us and invite you to do so.
This analysis may be carried out by us or by third-party organisations working for us. We may also host secured personal data on third-party websites (e.g. social media platforms) to ensure that you only see relevant, personalised and interesting content from those organisations.
Updating your data and marketing preferences
We want you to remain in control of your personal data. If, at any time, you want to update or amend your personal data or preferences please contact us in one of the following ways:
- If you are registered on the Ecologist website, you can go to your Edit Profile page and change your details.
- Contact us, clearly stating the changes that you would like us to make, and including your full name and full address. If you are a member and receive the magazine by post, please also include your member number, which you can find in the line above your name and address on the wrapper that your magazine is sent in. You may contact us as follows:
- Telephone us: +44 (0) 44 1237 441293. The office is open 9.00am-5.00pm, Mon-Fri, excluding weekends & bank holidays.
- Email: firstname.lastname@example.org
- Write to: Data Controller, The Resurgence Trust, The Resurgence Centre, Fore Street, Hartland, Bideford, Devon EX39 6AB
Verification, updating or amendment of personal data will take place within 30 days of receipt of your request.
The Right to be Forgotten
Under the terms of GDPR you have the right to have your personal data erased. You can make the request verbally or in writing using the contact details above. We will respond to your request within one month. We will provide you with details of the data that we hold on you and the data that has been erased. The right to erasure is not absolute and only applies in certain circumstances. We will inform you if this is the case and explain why. We may request a reasonable fee to deal with your request for erasure.
Your data protection rights (DPO)
Where the Resurgence Trust is using your personal data on the basis of consent, you have the right to withdraw that consent at any time. You also have the right to ask the Resurgence Trust to stop using your personal data for direct marketing purposes. Tell us by contacting us using the details above.
Accessing information we hold on you
You have the right to access the data we hold on you. If you would like exercise your right to access the data we hold on you, please contact us using the contact details above. Please provide the following details:
- The personal information you want to access.
- Where it is likely to be held.
- The date range of the information you wish to access.
We will also need you to provide information that will help us confirm your identity. If we hold personal information about you, we will give you a copy of the information in an understandable format together with an explanation of why we hold and use it.
Once we have all the information necessary to respond to your request we’ll provide your information to you within one month. This timeframe may be extended by up to two months if your request is particularly complex.
What to do if you’re not happy
In the first instance, please talk to us directly so we can resolve any problem or query. Tel: +44 (0)1237 441293, email: email@example.com. You also have the right to contact the Information Commissions Office (ICO) if you have any questions about Data Protection. You can contact them using their help line 0303 123 113 or at www.ico.org.uk.
Keeping your information
We will only use and store your information for as long as it is required for the purposes it was collected for. How long it will be stored for depends on the information in question, what it is being used for and, sometimes, statutory legal requirements. For example:
- If you have made a purchase or donation we will keep your data for 7 years, as required by HMRC.
- If you have taken out a membership with The Resurgence Trust we will keep your data for as long as you remain a member, in order to service your membership. We will retain your data for 7 years after your membership lapses, as required by HMRC.
- If you have registered on our website but have not logged in for five years, your data will be deleted.
Note that when you take out membership, you gain access to certain resources on the website, such as magazine issues and articles. Your access to these resources persists even after your membership lapses. However, if your data is deleted because you have not logged in to the website for a long period, then you will loose access to these resources. Please log in to the website periodically if you wish to retain access to these resources.
How we secure your data
Information system and data security is imperative to us to ensure that we are keeping our customers, members, volunteers, employees and contractors safe. We operate a robust and thorough process for assessing, managing and protecting new and existing systems to ensure that they are up to date and secure against the ever-changing threat landscape.
Our staff complete information security and data protection training to reinforce responsibilities and requirements set out in our information security policies. When you trust us with your data we will always keep your information secure to maintain your confidentiality.
Data travelling to and from our website uses a secure (https/ssl) connection. By utilising strong encryption when your information is in transit we minimize the risk of unauthorized access or disclosure. When entering information on our website, you can check this by right-clicking on the padlock icon in the address bar. Data sent by email is not encrypted. Personal data is not encrypted whilst in storage, but there are strict controls over who has access to the data.
Disclosing and sharing information
We do not sell, rent or barter your personal information for use by other organisations.
Personal data collected and processed by us may be shared with the following groups where necessary:
- The Resurgence Trust employees and volunteers
- Third-party cloud hosting and IT infrastructure providers who host the website and provide IT support in respect of the website.
Also, under strictly controlled conditions:
- Service Providers providing services to us
When we allow third-parties acting on behalf of The Resurgence Trust to access to your information, we will have complete control of what they see, how long they see it for and what they are allowed to do with it.
Storage of information
The Resurgence Trust operations are based in the UK and we store most of our data within the European Union (EU). Some organisations which provide services to us may transfer data outside the European Economic Area but we’ll only allow this if your data is adequately protected. Some of our systems are provided by US companies and whilst it is our policy that we prefer data hosting and processing to remain on EU-based solutions, it may be that using their products results in data transfer to the US. However we only allow this when we are certain it will be adequately protected.
Some of the venues where we hold Resurgence Trust events have Closed Circuit Television (CCTV) and you may be recorded when you participate in an event. CCTV is used to provide security and protect the public and the Resurgence Trust. CCTV will be only be viewed when necessary (e.g. to detect or prevent crime) and footage is stored for set period of time after which it is recorded over. The Resurgence Trust complies with the Information Commissioner’s Office CCTV Code of Practice and we put up notices so you know when CCTV is used.
Links to other websites
- To uniquely identify your session, after you have logged in to the site.
- If you were referred to our site by a partner organisation, to keep track of that organisation.
- To store analytical information, to enable us to better understand your use of the site.
These cookies are completely safe and secure and do not contain any sensitive information.
You can adjust the settings in your browser, if you wish, to delete or disallow the storage of cookies. However, this is likely to impact your experience of using the website. If you use the Ecologist website we will assume that you are happy to receive all cookies sent by the site.
The Resurgence Trust makes every effort to ensure the accuracy of the information on this website. The Resurgence Trust cannot accept responsibility for any inconvenience, loss or damage caused as a result of inaccurate information on these pages.
The Resurgence Trust does not give any warranty or other assurance as to the operation, quality or functionality of the website or its fitness for any particular purpose. Access to the website at any time may be interrupted, restricted or delayed for reasons beyond The Resurgence Trust’s control. The Resurgence Trust does not give any warranty or other assurance with respect to any of the material appearing on the website, its accuracy, completeness, timeliness or fitness for any particular purpose.
To the full extent permissible at law, The Resurgence Trust disclaims all responsibility for any claims, damages or losses (including, without limitation, financial loss, damages for business loss, loss of profits or other consequential losses) arising in contract, tort or otherwise from the use of or inability to use the web site or any material appearing on the web site, or from any action taken as a result of using the site or any such material.
The Resurgence Trust shall not be liable for the contents of any advertisement on this site. Where this site is hyper-linked to a site operated by a third party, we accept no responsibility or liability for access to, or arising in respect of any content on such site nor shall the presence of such links be deemed to be a recommendation or endorsement of such site by The Resurgence Trust.
Advertisers and third parties providing advertisements or links to other web sites shall be solely responsible for ensuring that such advertising material and such other web sites comply with all relevant laws and regulations. To the full extent permissible, The Resurgence Trust disclaims all responsibility for any error, omission or inaccuracy in such material or its failure to comply with the relevant laws or regulations.
This Agreement constitutes the entire understanding of the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, understandings, negotiations and discussions, whether oral or written, of the parties and there are no warranties, representations or other agreements between the parties in connection with the subject matter of this Agreement except as specifically set forth herein.
We regularly review our Terms and Conditions to ensure that they are up to date and compliant with any new legislation. They are subject to change at any time without prior notice. The latest version will always be posted on our website. At no point do these Terms and Conditions affect your statutory rights.
These Terms and Conditions were last updated on 10 January 2023.
The Resurgence Trust
This website is owned and operated by The Resurgence Trust. The Resurgence Trust is a Limited Company registered in England and Wales. Company number 5821436. VAT number: 4562 12953. The Resurgence Trust is a charity registered in England and Wales. Charity number 1120414. Registered Office: The Resurgence Centre, Fore Street, Hartland, Bideford, Devon EX39 6AB. Telephone 01237 441 293, Fax 01237 441 203. www.resurgence.org